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Email Communication Policy

 

 

 

 

1.  Overview

Electronic email is pervasively used in almost all industry verticals and is often the primary communication and awareness method within an organization. At the same time, misuse of email can post many legal, privacy and security risks, thus its important for users to understand the appropriate use of electronic communications.

 

2.  Purpose

The purpose of this email policy is to ensure the proper use of Skill Set 365 email system and make users aware of what Skill Set 365 deems as acceptable and unacceptable use of its email system. This policy outlines the minimum requirements for use of email within Skill Set 365 Network.

 

3.  Scope

This policy covers appropriate use of any email sent from a Skill Set 365 email address and applies to all employees, vendors, and agents operating on behalf of Skill Set 365 .

 

 

 

4.  Policy

4.1 All use of email must be consistent with Skill Set 365 policies and procedures of ethical conduct, safety, compliance with applicable laws and proper business practices.

4.2 Skill Set 365  email  account  should  be  used  primarily  for  Skill Set 365  business-related  purposes; personal communication is permitted on a limited basis, but non-Skill Set 365 related commercial uses are prohibited.

4.3 Email should be retained only if it qualifies as a Skill Set 365 business record.

 

4.4 The  Skill Set 365  email  system  shall  not  to  be  used  for  the  creation  or  distribution  of  any disruptive or offensive messages, including offensive comments about race, gender, hair color, disabilities, age, sexual orientation, pornography, religious beliefs and practice, political beliefs, or national origin. Employees who receive any emails with this content from any Skill Set 365 employee should report the matter to their supervisor immediately.

4.5 Using a reasonable amount of Skill Set 365 resources for personal emails is acceptable, but non- work related email shall be saved in a separate folder from work related email.   Sending chain letters or joke emails from a Skill Set 365 email account is prohibited.

4.6 Skill Set 365 employees shall have no expectation of privacy in anything they store, send or receive on the companys email system.

4.7 Skill Set 365 may monitor messages without prior notice. Skill Set 365 is not obliged to monitor email messages.

 

 

5.  Policy Compliance

5.1 Compliance Measurement


 

 

 

 

The  Skill Set 365  Security  Team  will  verifcompliance  to  this  policy through  various  methods, including but not limited to, periodic walk-thrus, video monitoring, business tool reports, internal and external audits, and feedback to the policy owner.

 

 

5.2 Exceptions

Any exception to the policy must be approved by the Skill Set 365 Security Team in advance.

 

 

5.3 Non-Compliance

An employee found to have violated this policy may be subject to disciplinary action, up to and

including termination of employment.

 

 

 Revision History

 

 

 

Date of Change

 

 

Responsible

 

 

Summary of Change

 

 

January 2017

 

 

Errol Cameron

 

 

Introduced policy

 

Comments

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