Computer Management Assistant

U.S. Embassy in Jamaica

  • Kingston
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Computer Management Assistant

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U.S. Mission                                   U.S. Embassy/Kingston

Announcement Number:            Kingston-2018- V044-R

Position Title:                                Computer Management Assistant

Opening Period:                            November 1, 2018 November 15, 2018

Series/Grade:                                LE 1805 9/ FP-5*

Salary:                                             (J$) 3,980,990 / (US$) 45,319


For LE LCP is (JAD) 3,980,990 (includes basic salary, bonus and allowances).


*Final grade/step for FP (US$) will be determined by Washington


For More Info:                               E-mail Address: or call 702-6150

Who May Apply:                          All Interested Candidates/All Sources

Security Clearance Required:     Local Security Certification, Non Sensitiv

Duration Appointment:  Indefinite subject to successful completion of probationary period.

Marketing Statement: We encourage you to read and understand the  Eight (8) Qualities of Overseas Employees before you apply.


Summary: The U.S. Mission in Kingston, Jamaica is seeking eligible and qualified applicants for the position of Computer Management Assistant in the Information Management Office (IMO).


The work schedule for this position is:

•            Full Time (number of hours per week e.g. 40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (four weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.


Supervisory Position:  No


Duties:  Administer the unclassified local area network (LAN) and network devices.  This consists of directly supporting 15 State servers, almost 300 users and workstations, 39 network printers and 17 digital senders, plus LAN equipment in Telecom rooms and closets. Install and maintain approved off- the-shelf and proprietary software applications and hardware for all offices within the Mission.



Qualifications and Evaluations


EDUCATION:  Bachelor of Science (BS) degree in Computer Science or equivalent; and two of the following certifications:  MCP, MCSE, MCITIP, Security+, Network+, A+ or equivalent is required.



EXPERIENCE:  A minimum of two years’ experience in the management of information systems, systemadministration and use of office information technology is required.


JOB KNOWLEDGE:  Incumbent must possess a thorough knowledge of the principles of computer operations and communication support to include hardware, software and website maintenance.



LANGUAGE:  Level 4 (Fluent) Speaking/Reading/Writing of English is required.

SKILLS AND ABILITIES:  Demonstrated ability to train, work well with others, and exhibit excellent technical skills in fact gathering, analysis and implementation. Must display good leadership, judgment, and initiative along with exceptional customer service and follow-up skills and must be able to communicate effectively orally and in writing.



Qualifications:  All applicants under consideration will be required to pass medical and security certifications.


EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


Benefits: The pay plan is assigned at the time of the conditional offer letter by the HR Office.


Other information:


HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants

accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.




(1)         AEFM / USEFM who is a preference-eligible U.S. Veteran* (2)         AEFM / USEFM

(3)         FS on LWOP and CS with reemployment rights **




* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (Certificate of Release or Discharge from Active Duty), equivalent documentation, or certification. A certification is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.


** This level of preference applies to all Foreign Service employees on LWOP and CS with re- employment rights back to their agency or bureau.




1. Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.


2.  Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible to apply.  This does not apply when the hiring mechanism is TEMP or the work schedule is intermittent or irregular.


3. **Candidates must have at least one year remaining on their sponsor’s tour of duty to be considered

eligible to apply for this position.


For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc) and for additional employment considerations, please visit the following link:  Employment Definitions


How to Apply:  All candidates must be able to obtain and hold a Local Security Certification or Public

Trust clearance. Applicants must submit a Universal Application for Employment (DS-174) DS-174.


To apply for this position, applicants should submit the documents listed below.


Required Documents: Please provide the required documentation listed below with your application:

•            DS-174

•            Copy of Orders/Assignment Notification (or equivalent if applicable)

•            Residency and/or Work Permit (if applicable)

•            Passport copy (if applicable)

•            Degree (not transcript)

•            Language Scores (if available and applicable)

•            DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (ifapplicable)

•            SF-50 (if applicable)

•            List of references


Where To Apply:


Human Resources Office:            Human Resources Office

Mailing Address:                           142 Old Hope Road, Kingston 6

FAX Number:                                  (876)702-6347

E-mail Address:                     



What to Expect Next:  Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.


For further information: The complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources office.


Thank you for your application and your interest in working at the U.S. Mission in Kingston, Jamaica.

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