eGov Jamaica Limited


Job Purpose: Under the supervision of the Department Head / Project Manager, the Scrum Master will be the driving force for ensuring the scrum methodology is understood and enacted.  The Scrum Master will also be responsible for the scrum process, its correct ad continuous implementation and the maximization of benefits. The Scrum Master will be required to work in close collaboration with the product owner and development team; he/she will be responsible for coaching the development team to self-organize and create high-quality products, and eliminate impediments affecting the development team’s progress.


Core Responsibilities:

Leads and Coaches team members and the organization in its scrum adaptation.

Assists employees, team members and stakeholders to understand the Agile and Scrum development processes.

 Engenders change that will increase productivity of the Scrum team and work with other members of the team to increase effectiveness of Scrum application in the organization.

Determines and assesses staffing needs and requests appropriate human resources during the project cycle, if required.

Provides leadership to the Scrum team on how to maximize on self-organization.

 Guides the scrum team on how to close any intentional gaps that remain in the Agile/Scrum frameworks.

Provides support to and educates the product owner, particularly with respect to refining/grooming and managing product backlog.

Facilitates an atmosphere where there is dialogue, decision making and mediating through conflicts. 

Assists in monitoring the project scope, identifies potential crises, and devises contingency plan proactively.

 Facilitates the development and maintenance of the product release schedule/roadmap.

Facilitates sprint retrospectives to assist the development team in making necessary improvements.

Facilitates project retrospectives and creates a recommendation report in order to identify successful and unsuccessful project elements.

Develops best practices and tools for agile project management.



Bachelor’s Degree in Computer Studies, or IT or Management Studies or substantially equivalent degree from a recognized tertiary institution.

Experience playing the Scrum Master role for at least three years for a software development team that was diligently applying Scrum principles, practices and theory.

First level Scrum Master Certification (CSM, SMC, PSM1) or equivalent certification.

Knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc.

Knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

PMI-ACP Certification would be an asset.

Knowledge of ITIL would be an asset

Desired Competencies:

Effective team player

Excellent people management skills

Excellent planning and organizing skills

Goal and results oriented

Excellent interpersonal skills

Customer and quality focus

Excellent oral and written communication skills

Excellent analytical skills

Good leadership abilities

Very good facilitation skills

Very good coaching skills


Application should be sent no later than July 26, 2019 to:


Director – Human Resource Management & Administration

eGov Jamaica Limited

P.O. Box 407

Kingston 6

or email:


0 Days Left to Apply

Job Details

  • Location: Kingston

  • Sector: Public Sector

  • Category: Computer & IT

  • Posted On: Jul 12, 2019

  • Deadline: Jul 17, 2019