Industrial Relations Officer (GMG/AM 4)

Department of Correctional Services


Industrial Relations Officer (GMG/AM 4)

  • Deadline: Apr 26, 2019

Job Purpose


Under the direct supervision of the Director Employee Relations, the Industrial Relations Officer is responsible for co-ordinating the Industrial Relations Programme for staff in the Department for the promotion of good labour practices and harmonious relations between management, workers, Trade Unions and Associations.



Key Responsibilities


     Supports  the  implementation  of  the  Department’s  Industrial  Relations  policies  and strategies in keeping with approved regulations and guidelines by the competent authorities;

         Interprets and assists with the implementation of Governments IR policies;

    Liaises with IR and HR practitioners to keep abreast of new developments and best practices to provide guidance as requested;

    Maintains a database of key contacts as references in respect of Industrial Relations matters;

         Provides accurate and appropriate guidance to staff on Industrial Relations issues of the

Agency as required;

    Supports the implementation of policies concerning wages and conditions of work to ensure compliance with terms of Collective Agreements/Heads of Agreement.

     Conducts     Industrial     Relations     research     to     inform     the     development     of approaches/strategies to deal with specific challenges;

    Researches   an draft recommendation base on   past   arbitration   decisions, grievances and provides analysis to support pending negotiations;

         Conducts and analyses staff satisfaction surveys;

    Provide assistance   i implementin recommendation arisin from   employee satisfaction surveys conducted and other research;

    Researches  and  drafts  briefs  and  arguments  for  claims  submitted  by  unions/staff associations for improvements in salaries, wages, fringe benefits and other issues in

relation to conditions of service;

     Facilitates  the  preparation  and  submission  of  documents  in  an  effort  to  resolve grievances and industrial disputes;

         Drafts reports on result of actions taken at meetings and conferences and submits to

Manager, Employee Relations for attention;



    Arranges and confirms meetings between grieving parties, supervisory and management personnel to investigate and resolve grievances;

    Participates in matters relating to discipline and grievances with a view to arriving at amicable settlements;

    Arranges  and  participates  in  meetings  with  Union/Staff  Associations  for  mediation, negotiations, arguments and clarification;

         Provides guidance on Industrial Relations matters to internal stakeholders as required;

         Drafts responses to queries relating to Industrial Relations matters;

         Explains Industrial Relations policies and grievances procedures to staff as required;

         Arranges and assists in conducting sensitization sessions for staff;

         Assists in the preparation of Operational Plans and Budget for the Employee Relations




Required Knowledge, Skills and Competencies


         Excellent knowledge of the Staff Orders

         Good knowledge of Labour Laws and Industrial Relations practices

         Computer literate in Microsoft Office Suite including Word, Excel, PowerPoint

         Excellent oral and written communication skills

         Excellent interpersonal skills

         Excellent conflict management skills

         Good time management, negotiating, presentation, planning and organizing skills

         Ability to conduct investigations and produce reports accordingly



Minimum Required Qualification and Experience


    Bachelor’s Degree in Human Resource Management, Public Sector Management or equivalent qualification and training;

    Five (5) years’ experience in an Human Resource Management/Industrial Relations capacity;

         Specialized training in Industrial Relations would be an asset.



Special Condition Associated with the Job


     May be required to work beyond the normal working hours, on weekends and public holidays.





Applications   accompanied   by   résumés   should   be   submitted    no   later   than   Friday, 26th April, 2019 to:


Senior Director

Human Resource Management and Administration

Department of Correctional Services

5-7 King Street






Please note that only shortlisted applicants will be contacted.

  • Employer Department of Correctional Services
  • Salary Grade GMG/AM 4
  • Starting Salary (Gross/yr) $1,343,620.74 JMD
  • Max Salary (Gross/yr) $1,597,142.22 JMD
  • See Payslip & calculations below
  • AddressKingston
  • Views 45
  • Skillset Human Resources
  • Created Apr 12, 2019
  • Deadline Apr 26, 2019
  • Primary Industry Government
  • Secondary Industry Executive Government Offices
  • Ref Code: 64147413B82C4E7CA670106872F7CC50
  • Duration: FULL_TIME


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